How can we help?

Our team is here for questions about receipts, bank connections, billing and your account.

Browse the FAQ

Answers to the most common questions about receipts, bank connections, scanning and plans.

Upgrade, downgrade or cancel your Pro or Teams plan. Refunds are covered by our 30-day money-back guarantee.

Learn how your receipts and financial data are stored, encrypted and protected.

Permanently delete your Paidbon account and all associated data, directly in the app or via our form.

Email us anytime — we aim to reply within one business day (Monday–Friday, CET).

Include the email address on your Paidbon account so we can help you faster.