Delete your Paidbon account
You can request deletion of your Paidbon account and its associated personal data at any time.
How to request deletion
- Email us from the address connected to your Paidbon account.
- Use the subject “Paidbon account deletion request.”
- Include the email address used for your Paidbon account.
- We may ask you to confirm ownership before processing the request.
Data that will be deleted
Your profile, receipts and uploaded receipt files, connected-bank data, shared-wallet data owned by you, Zoaey (Zo-way) conversations, preferences, and other personal app data associated with your account will be deleted.
Data that may be retained
We may retain limited records when required for legal, fraud-prevention, security, accounting, or regulatory purposes. Any retained information is restricted to those purposes and removed when the applicable retention period ends. Backup copies may take up to 90 days to be fully removed.
Delete specific data only
You may use the same email process to request deletion of specific receipts, uploaded files, or Zoaey (Zo-way) conversations without deleting your entire account. Clearly identify the data you want removed.
